Tracey Wallace - Virtual Assistant, Owner

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I am a licensed Realtor® with Keller Williams Realty in Columbia, South Carolina.  Having my license for the past 4+ years, I have come to understand the unique needs of a Real Estate Professional.  In a constantly evolving market, your needs change.  I am educated and proficient in the latest marketing systems and tools, with a special interest in technology.

I bring over 16 years of customer service experience with me, so you can expect a superior level of service.  Most of my customer service background comes from a technical perspective; having developed, trained, and managed Technical Support teams for large wireless service providers.

Systems/software program proficiencies include:
  • MS Office Applications (Word, Excel, Publisher, Outlook, Photoshop)
  • Adobe Photoshop, Illustrator, Pagemaker
  • TopProducer 7i & 8i
  • On-Line applications (QuantumMail.com, OvernightPrints.com, gifworks.com, sitepal.com, point2agent.com, KWLS, et. al.)
  • VisualTour, RealBiz360, Previsite (virtual tour applications)
  • Experience in basic HTML programming and various “off the shelf” website templates.
Contact Information
Mobile:  (803) 397-4996
E-mail:  tracey@leverageresource.com

Susan Banks - Virtual Assistant

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Susan has been with LeverageResource.com since the Fall of 2009.  She brings with her a wealth of administrative ability.  She is familiar with the real estate industry, having worked for a Title Company  as an office manager as well as an assistant to a real estate agent for a time and has even taken real estate class to increase her knowledge of the field. 


Susan's systems/software program proficiencies include:
  • MS Office Applications (Word, Excel, Outlook, Money, PowerPoint, Publisher)
  • VisualTour, RealBiz360, Previsite (virtual tour applications)
  • Quickbooks
  • PeopleSoft eRecruit
  • Closer's Choice
  • Miscellaneous internet based applications
  • 60 WPM Typing proficiency
Contact Information
susan@leverageresource.com

Michelle Jowers - Virtual Assistant

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The newest member of the team, Michelle also has experience in working in the real estate industry as an assistant.  Her specialties are in data entry, flyer creation, and putting together virtual tours. 

Contact Information
michelle@leverageresource.com

More information on Michelle's background, coming soon!