Tracey Wallace, Owner/Virtual Assistant

Tracey is a licensed Realtor with Keller Williams Realty in Columbia, South Carolina. "Having my license for the past 4 years, I have come to understand the unique needs of a Real Estate Professional. In a constantly evolving market, your needs change. I am educated and proficient in the latest marketing systems and tools, with a special interest in technology.

I bring over 15 years of customer service experience with me, so you can expect a superior level of service. Most of my customer service background comes from a technical perspective; having developed, trained, and managed Technical Support teams for large wireless service providers.

Systems/software program proficiencies include:

• MS Office Applications (Word, Excel, Publisher, Outlook)
• Adove Illustrator, Pagemaker
• TopProducer 8i, SalesNexus
• On-Line applications (QuantumMail.com, OvernightPrints.com, gifworks.com, sitepal.com, point2agent.com, KWLS, et.al.)
• VisualTour, RealBiz360, Previsite
• Experienced in HTML programming and various "off the shelf" website template programs.

Susan Banks, Virtual Assistant